What is Telehealth?
Telehealth allows patients to consult with qualified nurses remotely using a phone, tablet, or computer. Depending on the nature of your concern, care is just a click away. Bayview's Telehealth service allows patients to contact registered nurses at any time and receive quick advice when Bayview Urgent Care is closed.
Our Telehealth Services Include
- Symptom Assessment & Guidance
- Advice on Appropriate Care Options
- Recommendations for in-person or emergency care
- Advice on managing cold & flu symptoms, pain and minor injuries
How Our Process Works
Online Payment
Once you open the Telehealth Portal, you will be guided through an easy and simple payment process.
Registration & Waiting Room
Once payment is approved, you will complete registration and be sent to the waiting room.
Technical Requirements
You will need to give the Telehealth program access to your device's Camera & microphone.
Consultation
Your consultation starts once the nurse admits you into the virtual consultation space.
Guidance
The consultation will end once our qualified Nurse advises you on the best course of action.
Why Choose Bayview Telehealth?
- Convenient & Time-Saving – Convenient after Hours Consultations
- Secure & Confidential – Your data is protected
- Accessible Anywhere – Accessible from the comfort of your home
- Qualified Nursing Professionals – Experienced, licensed practitioners
- Cost Effective – Affordable care & Advice
- Short Wait Times – Fast, Convenient Access to care
Who Can Use This Service?
Telehealth is ideal for:
- Patients with illnesses or concerns
- Individuals managing chronic conditions
- Caregivers with concerns
Note: Individuals with emergency medical concerns should proceed directly to the nearest hospital or emergency care facility.
Examples of such emergencies include:
- Severe Chest Pain
- Stroke Like Symptoms (limb weakness, slurred speech)
- Shortness of Breath
- Loss of Consciousness
- Severe Bleeding
Frequently Asked Questions
System Requirements
To use our telehealth services, you will need:
- A smartphone, tablet, or computer
- Stable internet connection
- Camera and microphone enabled
- Updated web browser (Chrome, Safari, or Edge recommended)
Is telehealth covered by insurance?
Coverage depends on your provider. Please check with your insurer.
Can I get a prescription?
Yes, if medically appropriate.
What if I need in-person care?
Our team will guide you to the appropriate facility or specialist.
Privacy & Security
Your consultations are conducted through a secure, encrypted platform to ensure confidentiality and compliance with healthcare data protection standards.